Policies


Processing
Each order is handmade with love and care.
The time we need to make most orders and prepare them for shipping is 2-3 business days.

Shipping
All orders are shipped from Canada by standard post.
Express shipping is available upon request.

Estimated Delivery
Canada: 2-7 business days
United States: 4-7 business days
Europe: 10-15 business days

We do our best to meet these shipping estimates, but cannot guarantee them.
Delivery delays may occur due to customs processing in your country.

Customs and import taxes on International Orders
Buyers are responsible for any customs and import taxes that may apply.

Returns
We gladly accept returns and exchanges of items shipped back to us within 14 days of delivery. Items must be unused, and in their original condition.
Buyers are responsible for return shipping costs.
Please contact us for return instructions.

The following items can't be returned or exchanged unless they arrive damaged or defective
* Custom or personalized orders.

Questions about your order?
Please contact us if you have any questions, or concerns about your order.